Terms and Conditions

Welcome to DK Services ("DK Services", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, including any information, candidate portals, shipment tracking tools, job recruitment applications, scheduling interfaces, content, and business communications made available through our online platform. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, together with our Privacy Policy and any other agreements referenced herein.

If you do not agree with any provision of these Terms, you must immediately discontinue your use of the website and refrain from accessing or using any services, content, or features provided by DK Services. Your continued use of the website following any updates or modifications to these Terms constitutes your acceptance of the revised Terms.

These Terms apply to all visitors, job applicants, placed employees, shippers, business clients, carriers, subcontractors, and any other individuals or organizations that access or interact with DK Services. Specific manpower staffing agreements, placement contracts, or logistics carriage contracts (such as Bills of Lading) may be subject to additional commercial terms, which will be executed separately and will supersede these website terms in the event of a conflict.

By using this website, you represent and warrant that you have the legal capacity and authority to enter into a binding agreement under the laws applicable in Canada. If you are accessing this website on behalf of a corporation, business entity, or employer-client, you represent that you are authorized to bind that entity to these Terms, in which case the terms "you" and "your" refer to both you and that business entity.

DK Services reserves the right to suspend, restrict, or terminate access to the website or any portion of our online services at any time, with or without prior notice, for any reason, including where we reasonably believe that these Terms have been violated or that continued access may pose a security risk to our systems.

The DK Services website is intended to provide information about our professional manpower staffing solutions, temporary and permanent placement recruitment services, cargo logistics, freight dispatching, warehousing, and transportation coordination. By using our website, you confirm that you are at least 18 years of age (or the age of majority in your province of residence) and are legally capable of entering into binding contracts.

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable Canadian federal, provincial, or local laws, regulations, or the rights of DK Services or any third party.

While using our website, you agree that you will not:

• Submit false, misleading, incomplete, or fraudulent resumes, background check details, driver licensing records, cargo manifests, or company invoices.
• Attempt to gain unauthorized access to any restricted candidate database, client portal, tracking system, server, or digital infrastructure connected to our network.
• Interfere with or disrupt the operation, safety, performance, or availability of the website through malicious code, automated scripts, denial-of-service attacks, or electronic interference.
• Copy, reproduce, redistribute, modify, scrape, or commercially exploit any candidate profiles, job postings, carrier details, tracking logs, or service listings without our explicit prior written consent.
• Use the website to post or transmit any unlawful, threatening, abusive, defamatory, discriminatory, or inappropriate communications or contents.
• Violate intellectual property rights, trade secrets, privacy rights, or employment standards applicable to candidates, employees, or business clients of DK Services.

We reserve the right to monitor website use, investigate suspected violations of these Terms, and take appropriate action including terminating access, removing submissions, or reporting illegal conduct to Canadian law enforcement or transport authorities.

DK Services provides business-to-business and business-to-consumer staffing solutions and logistics coordination. While we make every effort to display accurate service descriptions, operating specifications, candidate roles, and logistics availability, we do not warrant that all content on the website is completely current or error-free.

Staffing & Placement Services:We act as a staffing intermediary matching job seekers with employer-clients. The availability of placements, job postings, and candidates changes dynamically. Displaying a job opening or candidate category on our website does not guarantee an immediate placement or employment match. All placements are governed by direct written service contracts specifying candidate qualifications, screening details, and bill rates.

Logistics & Transportation Services:We coordinate cargo logistics, warehousing, dispatching, and shipping. Any transit estimates, route options, truck capacities, or scheduling details shown on the website or tracking portals are estimates only and subject to change due to traffic conditions, weather delays, border inspections (CBSA), customs clearance, and equipment capacity. DK Services is not liable for transport delays or delivery constraints caused by factors outside our reasonable control.

We reserve the right, at our sole discretion and without prior notice, to:

• Add, modify, or discontinue any manpower staffing categories, logistics routing, carrier lists, or online tracking tools.
• Correct any typographic errors, pricing estimations, billing rate formulas, or schedule descriptions that may appear on the website.
• Restrict candidate screening databases or client portal logins to comply with provincial employment standards and federal privacy guidelines.

Commercial pricing for manpower staffing (including placement fees, permanent recruitment commissions, and temporary worker hourly billing rates) and logistics carriage (freight rates, mileage charges, fuel surcharges, accessorial fees, and warehouse storage costs) is provided via custom quotations based on specific project scopes.

Any pricing guidelines or estimations displayed on the website are strictly for general reference. Binding rates are only formed when a formal quote or rate sheet is issued in writing by an authorized representative of DK Services and signed by the client.

Unless otherwise specified in writing, all quoted rates exclude applicable Canadian taxes (such as GST, HST, and QST/TVQ), customs brokerage fees, border duties, parking/toll fees, and cargo insurance premiums.

We reserve the right to:

• Adjust staffing billing rates in response to changes in statutory minimum wages, employer payroll tax obligations (EI, CPP, QPIP, CNESST, CSST), or provincial employment regulations.
• Update logistics carriage rates and fuel surcharges based on market fuel cost fluctuations, transport capacity changes, or routing difficulty.
• Revoke or renegotiate quotes if the client's job requirements, candidate profiles, cargo weight, volume, or handling hazards differ from the initial specifications provided.

Submitting a staffing request, job application, transport request, or freight quote inquiry through our website does not form a binding contract. A binding contract is only established once:

• For Manpower: A formal Client Staffing Agreement or Placement Agreement has been executed in writing by both parties.
• For Logistics: A Bill of Lading, Cargo Carriage Order, or Dispatch Confirmation has been accepted in writing by DK Services and scheduled for transport.

Clients and shippers are solely responsible for ensuring that all data submitted (including timesheet verifications, employee job site hazard assessments, cargo dimensions, shipping classifications, hazardous materials disclosures, and delivery addresses) is accurate, complete, and authorized. DK Services is not liable for recruitment delays, employee absences, freight damage, customs delays, or extra shipping charges resulting from inaccurate client data.

All invoices must be paid in Canadian Dollars (CAD) in accordance with the payment terms, direct deposit timelines, or credit terms outlined in the commercial contract. If payment is delayed or defaulted, DK Services reserves the right to withdraw temporary workers from the client's job site, pause active cargo shipments in transit, hold freight in storage, or cancel pending bookings.

Refunds, placement replacements, and cancellations are governed by the specific terms in the commercial service contract. Custom background screening fees, cargo transportation costs, and warehouse handling fees are generally non-refundable once the service has commenced.

All content on the DK Services website—including text, website design, graphics, custom logos, branding, candidate portal layout, dispatching databases, coding scripts, downloadable job description templates, and pricing calculators (collectively, the "Content")—is the exclusive property of DK Services, its licensors, or carriers, and is protected by Canadian and international copyright, trademark, and intellectual property laws.

Your use of the website grants you a limited, non-exclusive, non-transferable, and revocable license to access and view the Content for your personal job search or corporate hiring and logistics coordination.

Without our explicit prior written consent, you must not copy, reproduce, publish, modify, distribute, license, sell, reverse engineer, scrape, mine data from, or compile any portion of this website or its Content. Any unauthorized commercial exploitation of candidate database tables, routing frameworks, or marketing material will result in immediate termination of access and potential civil or criminal legal action.

By accessing or using the DK Services website, candidate portals, or shipping panels, you agree to act responsibly, honestly, and in compliance with these Terms.

You agree to:

• Provide strictly truthful, accurate, and updated professional history, driver licensing, citizenship information, and qualifications when applying for staffing placements.
• Disclose all relevant physical hazards, workplace safety policies, and insurance coverage when requesting temporary manpower for your corporate facilities.
• Disclose accurate cargo weight, dimensions, packaging stability, and regulatory designations (including the Transportation of Dangerous Goods - TDG Act classifications) when booking freight.
• Securely manage any login credentials, candidate accounts, or client portal passwords, and accept full liability for all operations conducted under your account.
• Refrain from uploading viruses, malware, or corrupted files, or performing network scans that could compromise the website's digital infrastructure.

You acknowledge that you are responsible for any materials, resumes, or consignment profiles you submit. DK Services reserves the right to suspend or block users who submit fraudulent applications, engage in driver safety violations, default on payments, or violate these Terms.

For your convenience, our website may feature links to third-party platforms, such as mapping interfaces, external carrier tracking tools, payroll services (e.g. ADP, Ceridian), background screening portals, and social media channels. These links are provided solely as a reference and do not imply any endorsement, guarantee, or partnership by DK Services.

We do not control and are not responsible for the availability, content, security controls, or privacy practices of external platforms. Your interactions with third-party sites are governed solely by their respective terms of service and privacy policies. Accessing external links from our website is done entirely at your own risk.

The DK Services website and all services, candidate databases, tracking tools, quotes, and content provided through the website are offered on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory.

To the maximum extent permitted by Canadian law, DK Services disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular manpower placement, or suitability of carrier routes.
• Guarantees that the website, server, portals, or tracking features will operate continuously, securely, or free from programming errors, downtime, or malware.
• Guarantees regarding the background integrity, skills performance, or continuous attendance of any temporary candidate matched through our manpower division.
• Guarantees that freight shipping transit times will not be affected by winter road hazards, border queues, traffic delays, or force majeure events.

It is your responsibility to evaluate the suitability of candidates, verify shipping routes directly with dispatchers, and inspect cargo packaging before delivery.

To the maximum extent permitted under applicable Canadian law, DK Services, its directors, officers, employees, agents, carriers, and subcontractors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website or our services.

Without limiting the generality of the foregoing, we shall not be responsible for:

• Loss of business profits, warehouse production downtime, manufacturing delays, or commercial revenues resulting from temporary worker absences, labor shortages, or staffing mismatches.
• Freight loss, cargo damage, spoilage, or transit delays, except as governed by standard Canadian carriage regulations and bills of lading. The liability of DK Services for cargo loss is strictly capped at the standard carrier limits (such as provincial Carriage of Goods acts, typically limiting liability to $2.00 per pound of lost/damaged cargo, unless a higher declared cargo value is agreed upon in writing and additional insurance is paid).
• Business losses resulting from traffic jams, road closures, winter weather delays, customs inspections by the CBSA, port bottlenecks, or force majeure occurrences.
• Unauthorized access to your recruitment profile or logistics tracking portal due to weak password management or phishing.

In all circumstances, our maximum aggregate liability for any claims relating to these Terms or our services shall not exceed the actual fees paid by you to DK Services for the specific staffing assignment or freight booking that is the subject of the dispute.

You agree to defend, indemnify, and hold harmless DK Services, its parent entity, affiliates, directors, officers, employees, carriers, and subcontractors from and against any and all claims, damages, liabilities, losses, administrative fines, and legal expenses (including reasonable attorney fees) arising from:

• Your violation of these Terms and Conditions or any signed service agreement.
• Any fraudulent details, resume falsifications, or safety misrepresentations submitted by you.
• Your failure to disclose workplace hazards, resulting in injury to temporary workers placed at your facilities.
• Your failure to comply with Canadian transportation standards, such as shipping undeclared hazardous goods or violating the Transport of Dangerous Goods (TDG) guidelines.
• Your infringement of the intellectual property, privacy, or employment rights of any candidates, clients, or third parties.

DK Services reserves the right to assume the exclusive defense and control of any claim subject to indemnification by you, and you agree to cooperate fully with our legal counsel in defending such matters.

These Terms and Conditions, your access to the website, and any disputes arising out of your relationship with DK Services shall be governed by, interpreted, and construed in accordance with the laws of the **Province of Quebec** and the federal laws of Canada applicable therein, without regard to conflict of law principles.

By using this website, you agree that any legal action, lawsuit, arbitration, or judicial proceeding arising from these Terms, or your commercial relationship with DK Services, shall be brought exclusively in the courts located in the district of **Montreal, Quebec, Canada**.

Before initiating formal litigation, both parties agree to attempt to resolve any commercial dispute or staffing complaint through good-faith negotiations or voluntary mediation within 30 days of written notice of the dispute.

If any provision of these Terms is deemed unlawful or unenforceable by a court of competent jurisdiction, that specific provision shall be severed, and the remaining provisions shall continue in full force and effect.

DK Services reserves the right to modify, amend, or update these Terms and Conditions at any time to reflect updates in our manpower hiring systems, logistics carrier networks, operational policies, or legislative amendments under Canadian federal and provincial regulations.

When we make modifications, we will update the "Last Updated" date displayed at the top of these terms. If the revisions are material, we will provide additional notice on our home page or via email notifications.

Your continued use of our website, candidate placement resources, or dispatch portals after the updated Terms are published constitutes your acceptance of the revised Terms. If you do not agree with the updated terms, you should cease using our website and services immediately.

If you have any questions, concerns, or requests regarding these Terms and Conditions, or if you require additional information about the manpower staffing solutions, logistics routing, or operations of DK Services, we encourage you to contact us. Our team is committed to responding to legitimate inquiries in a timely and professional manner.

We appreciate your trust in DK Services. By maintaining clear communication and transparency, we aim to provide a safe, reliable, and positive experience for all our candidates, workers, and business clients across Canada.